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Customer Support Services​

Accounts receivable:​​


Accounts payable, equipment accounting and credit departments:


Damage prevention and claim service:

Fax: 1-877-685-3555

EDI and electronic Bill of Lading, Customer Station and
on-line web applications

Phone: 1-888-333-8111

Automated shipment tracking:

Phone: 1-888-999-8111

Commercial dispute resolution:

Contact your account manager or email


CPR-MEX Customer Service Team 1-403-319-7699
CPR-MEX Shipment Tracing 1-403-319-7607​​​

Customer Service Teams​

Customer Services Carload - Canada

Phone: 1-888-333-8111

Customer Services Carload - U.S.

Phone: 1-888-333-8111

Customer Services Intermodal/Automotive

Phone: 1-888-333-8111
email (Intermodal):
email (Automotive):

Operations Transaction Centre – Canada

Phone: 1-800-704-4000
Fax: 1-800-704-3000

Operations Transaction Center – U.S.

Phone: 1-888-872-8720
Fax: 1-888-872-7245 ​


​Sales & Account Information​

Carload Sales inquiries and rates: 1-877-277-7283
Intermodal Sales inquiries and rates: 1-877-225-5277 

Specialized Services

​ Coal & petroleum coke

​Name ​Title ​Phone ​email
​Monika McRoberts                         ​
​Regional Account Manager ​1-403-319-3538
​Ross Parbery Director- Sales                            ​1-403-319-7354​

Expressway ​​​

​Name​​ ​Title ​Phone email​
David Clyne Account Manager​​ 416-989-8150​​​​​​​

Fertilizers and Potash

Name ​Title ​Phone ​email
​​Chris Sore ​National Account Manager, Fertilizers                 ​1-403-319-7379   ​
​Guillaume de Camprieu  ​National Account Manager, Potash   ​1-403-319-7922        ​

Grain p​​ricing​​

​Commodity ​email
Wheat, Durum, Rye, Flour, Syrups, Starches, Malt, Barley and Oats
Oil, Meal, Canola Seed, Flax Seed and Specialty Crops
Corn, Soybeans, Biofuels, DDGs and Feed Ingredients

Intermodal - Domestic

In Canada​
Intermodal Sales & Pricing​​ 1-877-225-5277
In​ the U.S.
Intermodal Sales & Pricing​​​ 1-877-225-5277​​

​Intermodal -​International

Name​​ Title Phone email
Gianni Piovesan Account Manager 1-514-395-6381
British Columbia

Masashi Fukuda Manager, Japan/Korea 81+3-2813-6926
Willy Wang Representative, Beijing 86+10-6462-2148

​​​Logistics Services​

Name Title ​Phone email
Mark McKendry Senior Manager, CP Logistics Solutions & Implementations


Location Name/Title ​Phone email
In Canada and the U.S.​​​
Anthony Chavez, Sales Director 1-905-803-3213
Mexico 011 52 1 (812) 120 5250​​
​Name ​Title ​Phone ​email
​Monika McRoberts ​Regional Account Manager ​1-403-319-3538​​ ​​​​​​​​​​


Investors, brokers and securities analysts

Contact our Investor Relations team:​

​Or write to:

Investor Relations

7550 Ogden Dale Road S.E. 
Calgary, AB T2C 4X9 


Nadeem Velan​​​​i 
Vice-President, Investor Relations 

Maeghan Albiston 
Director, Investor Relations


If you are a shareholder and have questions about our stocks, or you want to receive copies of our Annual Report, contact us at:

Or write to:

Shareholder Services
Office of the Corporate Secretary 
Canadian Pacific 
7550 Ogden Dale Road S.E. 
Calgary, AB T2C 4X9 , Canada​​​


Selling products & services to CP​

Find out everything you need to know about selling goods and services to CP here. If you're a supplier and need to contact our Strategic Sourcing Group, fill out this form​ or write to:

Strategic Sourcing Group
Canadian Pacific
7550 Ogden Dale Road S.E.
Calgary, AB  T2C 4X9


Corporate media inquiries

For all questions, including after-hours inquiries, please contact the CP 24/7 toll-free media line at 1-855-242-3674​


​Need help with your career?  

If you have a railroader attitude, apply today to one of our​ current postings.  We'll contact you if you're selected for an interview.

Have questions or need help?​ Contact:

In Canada
Phone: 403-319-6524

In the United States
Phone: 612-904-6165

TTY Line

Phone: 1-800-855-0511

Due to the high level of interest in railroader careers, we only accept applications online​.​​