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Customer Support Services​

Accounts receivable:​​


Accounts payable, equipment accounting and credit departments:


Damage prevention and claim service:

Fax: 1-877-685-3555

EDI and electronic Bill of Lading, Customer Station and
on-line web applications

Phone: 1-888-333-8111

Automated shipment tracking:

Phone: 1-888-999-8111

Commercial dispute resolution:

Contact your account manager or email


CPR-MEX Customer Service Team 1-403-319-7699
CPR-MEX Shipment Tracing 1-403-319-7607​​​

Customer Service Teams​

Customer Services Carload - Canada

Phone: 1-888-333-8111

Customer Services Carload - U.S.

Phone: 1-888-333-8111

Customer Services Intermodal/Automotive

Phone: 1-888-333-8111
email (Intermodal):
email (Automotive):

Operations Transaction Centre – Canada

Phone: 1-800-704-4000
Fax: 1-800-704-3000

Operations Transaction Center – U.S.

Phone: 1-888-872-8720
Fax: 1-888-872-7245 ​​


Sales & Account Information​

Carload Sales inquiries and rates: 1-877-277-7283
Intermodal Sales inquiries and rates: 1-877-225-5277 

Specialized Services

​ Coal & petroleum coke

​Name ​Title ​Phone ​email
Garry Keavey​ ​Market Manager ​1-403-319-6637   ​

Expressway ​​​

​Name​​ ​Title ​Phone email​
David Clyne Account Manager​​ 416-989-8150​​​​​​​

Fertilizers and Potash

Name ​Title ​Phone ​email
Garry Keavey​ ​Potash/Fertilizers Market Manager ​1-403-319-6637   ​

Grain p​​ricing​​

​Commodity ​email
Wheat, Durum, Rye, Flour, Barley, Malt and Oats
Oil, Meal, Canola Seed and Flax Seed
Corn and Soybeans
​Biofuels, DDGs, Feed Ingredients, Starches, Sweeteners and Special Crops

Intermodal - Domestic

In Canada​
Intermodal Sales & Pricing​​ 1-877-225-5277
In​ the U.S.
Intermodal Sales & Pricing​​​ 1-877-225-5277​​

​Intermodal -​International

Name​​ Title Phone email
Canada and the U.S.
Chris Fournier​​ Director, Sales international​​ 905-803-3261 Chris Fournier
Masashi Fukuda Manager, Japan/Korea 81+3-2813-6926
Willy Wang Representative, Beijing 86+10-6462-2148

​​​Logistics Services​

Name Title ​Phone email
Daniel Rice Senior Manager Solutions & Implementations


Location Name/Title ​Phone email
In Canada and the U.S.​​​
Fernando Alexander​, Account Manager 011 521 81 2120 5250 F​​​
​045 81 21205250
​Name ​Title ​Phone ​email
David Clyne Account Manager​​ 416-989-8150​​​​​​​


Investors, brokers and securities analysts

Contact our Investor Relations team:​

​Or write to:

Investor Relations

7550 Ogden Dale Road S.E. 
Calgary, AB T2C 4X9 


Maeghan Albiston 
Assistant Vice-President, Investor Relations 

Andrew Elford​
Director, Investor Relations


If you are a shareholder and have questions about our stocks, or you want to receive copies of our Annual Report, contact us at:

Or write to:

Shareholder Services
Office of the Corporate Secretary 
Canadian Pacific 
7550 Ogden Dale Road S.E. 
Calgary, AB T2C 4X9 , Canada​​​


Selling products & services to CP​

Find out everything you need to know about selling goods and services to CP here. If you're a supplier and need to contact our Strategic Sourcing Group, fill out this form​ or write to:

Strategic Sourcing Group
Canadian Pacific
7550 Ogden Dale Road S.E.
Calgary, AB  T2C 4X9


For all media questions, including after-hours inquiries, please fill out the form below.

This form is for MEDIA INQUIRIES ONLY. If you have a general question or comments, please visit this page.

Please include area or country code


​Need help with your career?  

If you have a railroader attitude, apply today to one of our​ current postings.  We'll contact you if you're selected for an interview.

Have questions or need help?​ Contact:

In Canada
Phone: 403-319-6524

In the United States
Phone: 612-904-6165

TTY Line

Phone: 1-800-855-0511

Due to the high level of interest in railroader careers, we only accept applications online​.​​