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 Customers

Customer Support Services​

Accounts receivable:​​

1-877-474-5008

Accounts payable, equipment accounting and credit departments:

1-800-463-3280

Damage prevention and claim service:

Fax: 1-877-685-3555
email: contact_dpfc@cpr.ca

EDI and electronic Bill of Lading, Customer Station and
on-line web applications

Phone: 1-888-333-8111

Automated shipment tracking:

Phone: 1-888-999-8111

Commercial dispute resolution:

Contact your account manager or email cdr@cpr.ca

Mexico

CPR-MEX Customer Service Team 1-403-319-7699
CPR-MEX Shipment Tracing 1-403-319-7607​​​

Customer Service Teams​

Customer Services Carload - Canada

Phone: 1-888-333-8111
email: customer_service@cpr.ca

Customer Services Carload - U.S.

Phone: 1-888-333-8111
email: CS_US_Regional_Coordinator@cpr.ca

Customer Services Intermodal/Automotive

Phone: 1-888-333-8111
email (Intermodal): cs_intermodal@cpr.ca
email (Automotive): cs_automotive@cpr.ca

Operations Transaction Centre – Canada

Phone: 1-800-704-4000
Fax: 1-800-704-3000

Operations Transaction Center – U.S.

Phone: 1-888-872-8720
Fax: 1-888-872-7245 ​​

 Sales

Sales & Account Information​


Carload Sales inquiries and rates: 1-877-277-7283
Intermodal Sales inquiries and rates: 1-877-225-5277 

Specialized Services

​ Coal & petroleum coke

​Name ​Title ​Phone ​email
​Monika McRoberts                         ​
​Regional Account Manager ​1-403-319-3538 monika_mcroberts@cpr.ca
​Ross Parbery Director- Sales                            ​1-403-319-7354 ross_parbery@cpr.ca​


Expressway ​​​

​Name​​ ​Title ​Phone email​
David Clyne Account Manager​​ 416-989-8150​ david_clyne@cpr.ca​​​​​​

Fertilizers and Potash

Name ​Title ​Phone ​email
Jason Fransoo ​Potash/Fertlizer Fertilizers Market Manager             ​1-403-319-3275   ​ Jason_Fransoo@cpr.ca
​Guillaume de Camprieu  ​National Account Manager, Potash   ​1-403-319-7922                  guillaume_decamprieu@cpr.ca​

Grain p​​ricing​​

​Commodity ​email
Wheat, Durum, Rye, Flour, Syrups, Starches, Malt, Barley and Oats Wheat_Pricing@cpr.ca
Oil, Meal, Canola Seed, Flax Seed and Specialty Crops Oilseeds_Pricing@cpr.ca
Corn, Soybeans, Biofuels, DDGs and Feed Ingredients Grain_Pricing@cpr.ca


Intermodal - Domestic

In Canada​
Intermodal Sales & Pricing​​ 1-877-225-5277  IM_Pricing_Domestic@cpr.ca
In​ the U.S.
Intermodal Sales & Pricing​​​ 1-877-225-5277 IM_Pricing_USA@cpr.ca​​


​Intermodal -​International

Name​​ Title Phone email
Canada and the U.S.
Chris Fournier​​ Director, Sales international​​ 905-803-3261 Chris Fournier
Japan
Masashi Fukuda Manager, Japan/Korea 81+3-2813-6926 masashi_fukuda@cpr.ca
China
Willy Wang Representative, Beijing 86+10-6462-2148 willy_wang@cpr.ca


​​​Logistics Services​

Name Title ​Phone email
Maria Saratsiotis​ CP Logistics
905-803-3288 cpl_sales@cpr.ca


​Mexico​

Location Name/Title ​Phone email
In Canada and the U.S.​​​
Fernando Alexander​, Account Manager 011 521 81 2120 5250 F​​ernando_Alexander@cpr.ca​
Mexico
​045 81 21205250
Sulphur​​​​
​Name ​Title ​Phone ​email
​Monika McRoberts ​Regional Account Manager ​1-403-319-3538 monika_mcroberts@cpr.ca​​ ​​​​​​​​​​​​​​​​

 Investors

Investors, brokers and securities analysts

Contact our Investor Relations team:​

​Or write to:

Investor Relations


7550 Ogden Dale Road S.E. 
Calgary, AB T2C 4X9 
Canada

Contact


Maeghan Albiston 
Assistant Vice-President, Investor Relations 

Andrew Elford​
Director, Investor Relations

Shareholders

If you are a shareholder and have questions about our stocks, or you want to receive copies of our Annual Report, contact us at:

Or write to:

Shareholder Services
Office of the Corporate Secretary 
Canadian Pacific 
7550 Ogden Dale Road S.E. 
Calgary, AB T2C 4X9 , Canada​​​

 Suppliers

Selling products & services to CP​

Find out everything you need to know about selling goods and services to CP here. If you're a supplier and need to contact our Strategic Sourcing Group, fill out this form​ or write to:

Strategic Sourcing Group
Canadian Pacific
7550 Ogden Dale Road S.E.
Calgary, AB  T2C 4X9
Canada


 Media

For all media questions, including after-hours inquiries, please fill out the form below.

Please note that CP’s 24/7 toll-free media line will be discontinued at the end of 2016.


This form is for MEDIA INQUIRIES ONLY. If you have a general question or comments, please visit this page.


Please include area or country code

 Careers

​Need help with your career?  

If you have a railroader attitude, apply today to one of our​ current postings.  We'll contact you if you're selected for an interview.

Have questions or need help?​ Contact:

In Canada
email: employment_centre@cpr.ca
Phone: 403-319-6524

In the United States
email: US_Employment_Center@cpr.ca​
Phone: 612-904-6165

TTY Line

Phone: 1-800-855-0511

Due to the high level of interest in railroader careers, we only accept applications online​.​​