We have developed a Customer Safety Handbook to help your employees work more safely and efficiently and our employees can do the same when working on your property.
Your business depends on safe, efficient and on-time product shipment. That, in turn, depends on our employees having a safe environment while working on your property.
To that end, we've developed a Customer Safety Handbook designed to educate employees how to work appropriately on and around railway equipment, raise your employees' awareness of situations that may impact safety, and reduce the frequency of customer-caused train accidents and injuries to CP employees while switching on customer tracks.
Customer Safety Handbook
The handbook also includes information about the following:
It is your responsibility to ensure that railway equipment is handled correctly:
Watch the video
At CP, Safety is one of our core foundations. We are obligated to ensure our terminals are a safe environment to work in. For us to maintain our status as the safest railway in North America, we are changing the violation process to ensure all permitted carriers are working as safely as possible when coming onto our property. Learn more >
Winter 2016 focus customer safety letter
Operations contacts for non-emergent safety related inquiries
Third-party operating process requirements - Canada
Schedule a CP safety audit or obtain information on contractors available for an inspection or maintenance of your track, by contacting your local CP operations office or Customer service representative.
Sample audit form
Secure and prepare your shipment
CP's Damage Prevention team provides best practices, CP-approved load patterns, on-site inspections, loading and unloading reports, and specialized customer or commodity training programs.