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Customer Station

​​​​​​​​​​​​​Get instant access to information about your shipments.​

​​Customer Station is a website designed to help you manage your shipments and to:

  • See shipment tracing and reporting information
  • Submit electronic shipping instructions ​
  • Request empty railcar equipment placements and releases 
  • Get information about diversions 

Sign up here​

See the full list of tools​ available in Customer Station, or watch our videos below for a short introduction to what Customer Station can do for you: 

For carload customers

For intermodal customers

​​Central manager

Are you your company's Central Manager? Watch this video​ to learn more about the responsibilities of this role and the value the position provides to your organization.​​


A​AR embargo and permit system

Find out how to ship cars to or from an embargoed area.

Learn more​​​​​


Electronic Data Interchange (EDI) is the application-to-application transfer of business documents such as bills of lading, invoices, purchase orders and shipping notices.

Learn more