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Customers and border services

​​​​​Count on us for hassle-free cross-border shipments. 

No matter where in North America you're shipping your product, we will work with you every step of the way to ensure safe, efficient, worry-free transportation.

For more information about cross-border transportation, download our Border Services Guide​​. You'll find useful tips and guidelines on how to transport your goods without delays or penalties. 

CP's Border Services Guide(2.5 MB)​

Shipping to Mexico

Help us serve you better by including the following information on all electronic data interchange (EDI) billing of shipments to Mexico from Canada or the U.S.:

  1. Final consignee in Mexico, address, city, state
  2. Importer name in Mexico, address, city, state
  3. Customs broker in Mexico, address, city, state
  4. U.S. Freight Forwarder, address, city, state
  5. CAED or B13A number if exported from Canada
  6. Internal Transaction Number (ITN); or Post-Departure Filing citation for all U.S. origin goods exported from the U.S. to Mexico

For information on shipping to or from Mexico, please contact the CP Mexico office at:

  • 011-52 553-000-4070 (from anywhere in North America)
  • 01-553-000-4070 (from anywhere​​​ in Mexico)

You can also contact your account manager.