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Contact Us

 Zone Configuration

 Tab Switcher

 Customers

Customer Support Services​

Accounts receivable:​​

1-877-474-5008

Accounts payable, equipment accounting and credit departments:

1-800-463-3280

Damage prevention and claim service:

Fax: 1-877-685-3555
email: contact_dpfc@cpr.ca

EDI and electronic Bill of Lading, Customer Station and
on-line web applications

Phone: 1-888-333-8111

Automated shipment tracking:

Phone: 1-888-999-8111

Commercial dispute resolution:

Contact your account manager or email cdr@cpr.ca

Mexico

CPR-MEX Customer Service Team 1-403-319-7699
CPR-MEX Shipment Tracing 1-403-319-7607​​​

Customer Service Teams​

Customer Services - Carload

Phone: 1-888-333-8111
email: customer_service@cpr.ca

Customer Services Intermodal/Automotive

Phone: 1-888-333-8111
email (Intermodal): cs_intermodal@cpr.ca
email (Automotive): cs_automotive@cpr.ca

COG Intermodal Appointments and Trucking Dispatch

Phone: 1-866-721-2771

Operations Transaction Centre – Canada

Phone: 1-800-704-4000
Fax: 1-800-704-3000

Operations Transaction Center – U.S.

Phone: 1-888-872-8720
Fax: 1-888-872-7245 ​​

 Sales

Sales & Account Information​


Carload Sales inquiries and rates: 1-877-277-7283
Intermodal Sales inquiries and rates: 1-877-225-5277 

Specialized Services

​ Coal & petroleum coke

​Name​Title​Phone​email
Garry Keavey​​Market Manager​1-403-319-6637   ​garry_keavey@cpr.ca


Expressway ​​​

​Name​​​Title​Phoneemail​
David Clyne Account Manager​​416-989-8150​david_clyne@cpr.ca​​​​​​

Fertilizers and Potash

Name​Title​Phone​email
Garry Keavey​​Potash/Fertilizers Market Manager​1-403-319-6637   ​garry_keavey@cpr.ca

Grain p​​ricing​​

​Commodity​email
Wheat, Durum, Rye, Flour, Barley, Malt and Oats
Wheat_Pricing@cpr.ca
Oil, Meal, Canola Seed and Flax SeedOilseeds_Pricing@cpr.ca
Corn and Soybeans
Grain_Pricing@cpr.ca
​Biofuels, DDGs, Feed Ingredients, Starches, Sweeteners and Special Crops
AG_ProductsPricing@cpr.ca


Intermodal - Domestic

In Canada​
Intermodal Sales & Pricing​​1-877-225-5277 IM_Pricing_Domestic@cpr.ca
In​ the U.S.
Intermodal Sales & Pricing​​​1-877-225-5277IM_Pricing_USA@cpr.ca​​


​Intermodal -​International

Name​​TitlePhoneemail
Japan
Masashi FukudaManager, Japan/Korea81+3-2813-6926masashi_fukuda@cpr.ca
China
Willy WangRepresentative, Beijing86+10-6462-2148willy_wang@cpr.ca


​​​Logistics Services​

NameTitle​Phoneemail
Daniel RiceSenior Manager Solutions & Implementations
905-803-3307cpl_sales@cpr.ca


​Mexico​

LocationName/Title​Phoneemail
In Canada and the U.S.​​​
Fernando Alexander​, Account Manager011 521 81 2120 5250F​​ernando_Alexander@cpr.ca​
Mexico
​045 81 21205250
Sulphur​​​​
​Name​Title​Phone​email
Garry Keavey​ Account Manager​​
​1-403-319-6637
garry_keavey@cpr.ca

 Investors

Investors, brokers and securities analysts

Contact our Investor Relations team:​

​Or write to:

    Investor Relations


    7550 Ogden Dale Road S.E. 
    Calgary, AB T2C 4X9 
    Canada

    Contact


    Maeghan Albiston 
    Assistant Vice-President, Investor Relations & Pensions 

    Chris De Bruyn
    Director, Investor Relations & Treasury

    Shareholders

    If you are a shareholder and have questions about our stocks, or you want to receive copies of our Annual Report, contact us at:

    Or write to:

    Shareholder Services
    Office of the Corporate Secretary 
    Canadian Pacific 
    7550 Ogden Dale Road S.E. 
    Calgary, AB T2C 4X9 , Canada​​​

     Suppliers

    Selling products & services to CP​

    Find out everything you need to know about selling goods and services to CP here. If you're a supplier and need to contact our Strategic Sourcing Group, fill out this form​ or write to:

    Strategic Sourcing Group
    Canadian Pacific
    7550 Ogden Dale Road S.E.
    Calgary, AB  T2C 4X9
    Canada


     Media

    For all media questions, including after-hours inquiries, please fill out the form below.


    This form is for MEDIA INQUIRIES ONLY. If you have a general question or comments, please visit this page.


    Please include area or country code

     Careers

    ​Need help with your career?  

    If you have a railroader attitude, apply today to one of our​ current postings.  We'll contact you if you're selected for an interview.

    Have questions or need help?​ Contact:

    In Canada
    email: employment_centre@cpr.ca
    Phone: 403-319-6524

    In the United States
    email: US_Employment_Center@cpr.ca​
    Phone: 612-904-6165

    TTY Line

    Phone: 1-800-855-0511

    Due to the high level of interest in railroader careers, we only accept applications online​.​​