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Customer Support Services​

Accounts receivable:​​


Accounts payable, equipment accounting and credit departments:


Damage prevention and claim service:

Fax: 1-877-685-3555

API, EDI and electronic Bill of Lading, Customer Station and
on-line web applications

Phone: 1-888-333-8111

Automated shipment tracking:

Commercial dispute resolution:

Contact your account manager or email


CPR-MEX Customer Service Team 1-403-319-7699
CPR-MEX Shipment Tracing 1-403-319-7607​​​

Call Before You Dig​ (CBYD)

For all signal related cables to ensure they are located, identified and marked.
permit is required before contacting CBYD
To obtain a permit for utility crossings, contact (Canada or U.S.)
1-888-678-7272, press option #3
1-800-387-1833, press option #3

Real Estate inquiries (easements, leases, house moves, property sales) visit and complete the form

Customer Service Teams​

Customer Services - Carload

Phone: 1-888-333-8111

Customer Services Intermodal/Automotive

Phone: 1-888-333-8111
email (Intermodal):
email (Automotive):

COG Intermodal Appointments and Trucking Dispatch

Phone: 1-866-721-2771

Operations Transaction Centre – Canada

Phone: 1-800-704-4000
Fax: 1-800-704-3000

Operations Transaction Center – U.S.

Phone: 1-888-872-8720
Fax: 1-888-872-7245 ​​


Sales & Account Information​

Carload Sales inquiries and rates: 1-877-277-7283
Intermodal Sales inquiries and rates: 1-877-225-5277 

Specialized Services

​ Coal & petroleum coke

​Name ​Title ​Phone ​email
Garry Keavey​ ​Market Manager ​1-403-319-6637   ​

Fertilizers and Potash

Name ​Title ​Phone ​email
Garry Keavey​ ​Market Manager ​1-403-319-6637   ​

Grain p​​ricing​​

​Commodity ​email
Wheat, Durum, Rye, Flour, Barley, Malt and Oats
Oil, Meal, Canola Seed and Flax Seed
Corn and Soybeans
​Biofuels, DDGs, Feed Ingredients, Starches, Sweeteners and Special Crops
Regulated Grain (any grain commodity destined to Vancouver BC or Thunder Bay ON)

Intermodal - Domestic

In Canada​
Intermodal Sales & Pricing​​ 1-877-225-5277
In​ the U.S.
Intermodal Sales & Pricing​​​ 1-877-225-5277​​

​Intermodal -​International

Name​​ Title Phone email
Masashi Fukuda Manager, Japan/Korea 81+3-2813-6926
Willy Wang Representative, Beijing 86+10-6462-2148


Location Name/Title ​Phone email
In Canada and the U.S.​​​
Fernando Alexander​, Account Manager 011 521 81 2120 5250 F​​​
​045 81 21205250
​Name ​Title ​Phone ​email
Garry Keavey​ ​Market Manager ​1-403-319-6637   ​


Investors, brokers and securities analysts

Contact our Investor Relations team:​

​Or write to:

    Investor Relations

    7550 Ogden Dale Road S.E. 
    Calgary, AB T2C 4X9 


    Chris De Bruyn
    Director, Investor Relations & Treasury


    If you are a shareholder and have questions about our stocks, or you want to receive copies of our Annual Report, contact us at:

    Or write to:

    Shareholder Services
    Office of the Corporate Secretary 
    Canadian Pacific 
    7550 Ogden Dale Road S.E. 
    Calgary, AB T2C 4X9 , Canada​​​


    Selling products & services to CP​

    Find out everything you need to know about selling goods and services to CP here. If you're a supplier and need to contact our Strategic Sourcing Group, fill out this form​ or write to:

    Strategic Sourcing Group
    Canadian Pacific
    7550 Ogden Dale Road S.E.
    Calgary, AB  T2C 4X9


    For all media questions, including after-hours inquiries, please fill out the form below.

    This form is for MEDIA INQUIRIES ONLY. If you have a general question or comments, please visit this page.

    Please include area or country code


    ​Need help with your career?  

    If you have a railroader attitude, apply today to one of our​ current postings.  We'll contact you if you're selected for an interview.

    Have questions or need help?​ Contact:

    In Canada
    Phone: 403-319-6524

    In the United States
    Phone: 612-904-6165

    TTY Line

    Phone: 1-800-855-0511

    Due to the high level of interest in railroader careers, we only accept applications online​.​​

    Verification of Employment (VOE) requests