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CPKC Customer FAQs

This FAQ will be updated regularly to ensure our customers are made aware of any changes that may impact how they do business with CP. If you have a question that has not been addressed in the following FAQ sections, please contact us at 1-888-333-8111. Alternatively, you can email us at 

CPKC Customer FAQs_v1.1.pdf

CPKC Onboarding and Customer Portal FAQs_v1.pdf