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Customer Station

​​​​​​​​​​​​Get instant access to information about your shipments. Customer Station is a website designed to let you manage your shipments and:

  • See shipment tracing and reporting information
  • Submit electronic shipping instructions ​
  • Request empty railcar equipment placements and releases 
  • Get information about diversions 

See the full list of tools available in Customer Station here


Redesigned Terminal Management Tools 

As part of CP's ongoing commitment to enhance our Customer Experience, we are excited to announce the upcoming launch of our redesigned Terminal Management tools on CP Customer Station.

With a streamlined design and improved workflow, these tools provide an integrated view of your facility with the ability to execute key functions from within a single application - making it a one-stop shop for your shipment management needs.

Recorded webinar for Redesigned Terminal Management Tools

In case you missed it, click here for the webinar recording of Redesigned Terminal Management Tools


Recorded Carta Porte Webinar on Customer Station web billing for Mexican shipments 

In case you missed it, click here for the webinar recording of Carta Porte web billing requirements for carload.