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Customer Station

​​​​​​​​​​​​Get instant access to information about your shipments. Customer Station is a website designed to let you manage your shipments and:

  • See shipment tracing and reporting information
  • Submit electronic shipping instructions ​
  • Request empty railcar equipment placements and releases 
  • Get information about diversions 

See the full list of tools available in Customer Station here

Customer Station webinars

Introducing the new Customer Station

Tutorial on tips and tricks in the new Customer Station portal

Over the next couple of months, all companies and users will be migrated over to the new site.  On the date your company is migrated, you will land on the new home page when you log in.  To assist with this transition, we are scheduling webinars where you can pick up some tips on how to use the new site or ask questions about the new features and functionality. Topics to be covered include:

  • New home page overview
  • State of the Railway/Bulletins
  • Personalization
  • New STCC/Station Search
  • Navigation Options

Please register for one of the following dates:

September 2020

After registering, you will receive a confirmation email containing information about joining the webinar.

Don't have half an hour for a webinar? Click here for a quick tutorial.