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Customer Station

​​​​​​​​​​​​Get instant access to information about your shipments. Customer Station is a website designed to let you manage your shipments and:

  • See shipment tracing and reporting information
  • Submit electronic shipping instructions ​
  • Request empty railcar equipment placements and releases 
  • Get information about diversions 

See the full list of tools available in Customer Station here


Introducing Carta Porte Web Billing Requirements for Carload 

Tutorial on Customer Station web billing for Mexican shipments 

Canadian Pacific (CP) would like to provide an update regarding “Carta Porte”, which represents newly mandated requirements issued by the Mexican Tax Authority (SAT). We will be reviewing web billing for carload customers:

Please register for one of the following dates:

December 2021
January 2022

After registering, you will receive a confirmation email containing information about joining the webinar.

Click here for the webinar recording of Carta Porte web billing requirements for carload.