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Customer Station

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Customer Station

Get instant access to information about your shipments. Customer Station is a website designed to let you manage your shipments and:

  • See shipment tracing and reporting information
  • Submit electronic shipping instructions ​
  • Request empty railcar equipment placements and releases 
  • Get information about diversions 

See the full list of tools available in Customer Station here

Customer Station webinars

Ocean Carrier Agents

Tutorial on new and improved Customer Station Tools

Significant changes for managing marine containers in Customer Station are happening now! Join us for a demonstration of these changes to ensure a smooth transition for your customers. Topics to be covered:

  • Track & Trace
  • Storage Guarantees
  • Pick-Up Numbers
  • Create & View Marine Bookings

Please register for one of the following dates:

November 2019

Introduction to New CP Track & Trace, Storage Guarantees

CP will introduce our new Track & Trace tools including storage guarantees and pick-up numbers and will also show how to manage shipments through the transition from the old system to the new one.

November 2019

Monday Nov 18 – 12:30 PM MT | Register here

Thursday Nov 21 – 10:00 AM MT | Register here

Friday No 22 – 1:30 PM MT | Register here