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Customer Station

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Customer Station

Get instant access to information about your shipments. Customer Station is a website designed to let you manage your shipments and:

  • See shipment tracing and reporting information
  • Submit electronic shipping instructions ​
  • Request empty railcar equipment placements and releases 
  • Get information about diversions 

See the full list of tools available in Customer Station here

Customer Station webinars

Manage Invoice: April 8 @ 1:00 – 2:00 pm MT or April 11th @ 9:00 - 10:00 am MT


Focusing on Manage Invoice, we will do an overview of the Customer Station homepage, our Log an Issue, and review the steps to review your invoices and upload your payment details. We will review the Central Manager process and how to request tools and update your profile.

April 8 session April 11 session