Learn the proper loading and unloading techniques to maintain the integrity of the boxcar and the products inside the car
We’re committed to safe and secure shipping because our customers and communities deserve peace-of mind.
Safe, damage free loading starts with our customers and our loading patterns, standards and rules establish the procedures for safe and secure loading of cargo for rail transport.
We've put together the following guides to help you prevent damage while shipping your goods. Select the type of goods you will be shipping from the list below.
We have formalized our rules on seals and support of our customer’s use of ISO 17712 security seals for all shipments. For more information, read our
Tariff 1 – Guide to Products and Services or the General SOP for Seals Guide.
We prohibit the transport of improperly-secured loads that may damage our equipment or the environment. For further information, read our
Tariff 1-Guide to Products and Services and its
Appendix A: Intermodal Safety Standards and Restricted Commodities.
If damage or loss occurs to your shipment,
our claims process will guide you through the necessary steps. Following this process not only protects your interests but also helps us promptly resolve your claim.
CP's Damage Prevention and Claim Services team provides best practice, approved load patterns, quality audits and specialized customer or commodity training programs.
For further information, read our
Tariff 1 - Guide to Products and Services or